Navigating return policies during the busy holiday season can feel like a puzzle. If you’re wondering about the Anthropologie holiday return policy, you’re in the right place to get clear answers. This guide breaks down everything you need to know, from extended deadlines to special rules for final sale items. We’ll make sure you can shop with confidence and handle any returns or exchanges smoothly.
Anthropologie Holiday Return Policy
The Anthropologie holiday return policy is an extension of their standard policy designed for seasonal shopping. It gives you more time to make decisions on gifts and personal purchases. Typically, items bought during the holiday qualifying period can be returned well into the new year. This is a standard practice for many retailers, but the specific dates and conditions are key to understand.
Key Dates and Qualifying Period
Anthropologie announces their holiday return window each year. While dates can shift slightly, the pattern is consistent.
- The policy usually covers purchases made from early November through late December.
- These items typically have a return deadline in late January of the following year.
- For example, a purchase on November 10th might be returnable until January 31st, instead of the standard 30 or 60 days.
- Always double-check your receipt or the website for the exact dates for the current season, as they are not automatically the same every year.
What Items Are Included?
Most items purchased during the holiday window qualify for the extended return period. This includes:
- Apparel and shoes
- Home decor and furniture
- Beauty and skincare products
- Jewelry and accessories
However, there are important exceptions that do not get an extended deadline, even if bought during the holidays.
Final Sale and Non-Returnable Items
Some products are always final sale. The holiday policy does not change this. These typically include:
- Items marked “Final Sale” at checkout or on the tag.
- Personalized or monogrammed goods.
- Opened beauty products (for health and safety reasons).
- Gift cards (these are never returnable).
- Certain categories like wallpaper may have there own specific rules.
Condition of Returns
To process a successful return, your items must meet Anthropologie’s condition requirements. This is crucial for the holiday period, when gifts may have been opened.
- All original tags must be attached and items unworn.
- Items should be in original packaging where possible, especially for home goods.
- For beauty, products must be unopened and sealed.
- Include all parts, like dust bags for handbags or pillows inserts for covers.
- The return must be initiated within the posted holiday deadline.
How to Return an Anthropologie Holiday Purchase
You have a few different options for sending back your holiday items. Choose the one that’s most convenient for you.
Option 1: Return by Mail
This is the most common method. Follow these steps:
- Locate your packing slip or find your order in your online account.
- Initiate the return through the “Returns” section on the Anthropologie website or app.
- Print the provided prepaid return label. You can also request a QR code for a label-free return at select carrier locations.
- Pack the item securely in its original packaging if you have it, or a suitable box.
- Attach the label and drop the package at the designated carrier (usually UPS or USPS).
- Keep your tracking number! This is your proof of return until the refund processes.
Option 2: In-Store Return
Returning to a physical Anthropologie store is often the fastest way to get your refund.
- Bring the item and your packing slip, receipt, or the credit card used for purchase.
- You can also use the order number from your email confirmation.
- Store associates can look up your purchase if you have an account and used your phone number or email at checkout.
- Refunds to your original payment method are usually processed instantly in-store. Store credit or merchandise credit can be issued immediately.
- Remember, you can return online purchases to a store, which is a major perk during the hectic post-holiday period.
Option 3: Return to an Anthro Living Store
If you purchased furniture or a large home item, note the special process.
- Large furniture and rugs often require you to contact customer service to schedule a pickup.
- You cannot simply bring a large sofa to a standard store location.
- Check your furniture order details for specific return instructions, as restocking fees may apply.
Understanding Your Refund After a Holiday Return
Timeline for Refunds
How long it takes to get your money back depends on your return method.
- In-Store: Refunds to a credit/debit card are usually visible within 24 hours. Cash returns are immediate.
- By Mail: Once the warehouse receives and processes your return, it can take 7-14 business days for the refund to post to your original payment method.
- The holiday season is busy, so processing mail returns may take a bit longer in January. Patience is key.
Form of Refund
Anthropologie typically issues refunds to the original form of payment.
- If you paid with a gift card, the refund will go back to a new electronic gift card.
- If you don’t have the original card, you may receive store merchandise credit.
- For returns without a receipt, you’ll likley get the current selling price as store credit.
Shipping and Restocking Fees
Generally, Anthropologie offers free returns by mail with a prepaid label. However, watch for exceptions:
- Final sale items cannot be returned for a refund, as mentioned earlier.
- Large furniture and rugs may be subject to a restocking fee, often around 20%. This should be clearly stated at the time of purchase.
- If you return an item that had free promotional shipping, the value of that shipping might be deducted from your refund if you’re returning part of an order.
Tips for Smooth Holiday Returns at Anthropologie
A little preparation can make your return experience effortless.
- Keep Gift Receipts: If gifting, always include a gift receipt. It makes the recipients life much easier.
- Act Within the Window: Mark the holiday return deadline on your calendar. Don’t assume it’s the same as last year.
- Inspect Gifts Upon Receipt: If you get an Anthropologie gift, check it soon after unwrapping to ensure it’s correct and undamaged.
- Save All Packaging: For home decor or special items, keep the box and packing materials until your sure you’re keeping it.
- Consider Exchanges: If you’re unsure about a size or color, an in-store exchange can be quicker than a refund and re-order.
- Track Your Return: Always get a drop-off receipt or use the tracking number when returning by mail.
Anthropologie Holiday Return Policy FAQ
Does Anthropologie have an extended holiday return policy?
Yes, Anthropologie does offer an extended holiday return policy. Purchases made during the announced holiday shopping period typically have a return deadline in late January, giving you extra time beyond the standard policy.
What is the return policy for Anthropologie holiday purchases?
The return policy for Anthropologie holiday purchases extends the return window. Items must still be in new, unused condition with tags, and final sale merchandise remains non-returnable. Always verify the specific dates for the current year.
How long do I have to return Anthropologie holiday items?
You usually have until late January to return items bought during the holiday period. For example, purchases from November 1st through December 31st might be returnable until January 31st. Check your receipt for the exact date applicable to your order.
Can I return an online Anthropologie order to a store after the holidays?
Absolutely. You can return online purchases to any Anthropologie brick-and-mortar store, which is especially helpful during the holiday season. Just bring the item, its packing slip, and your payment method or ID.
Are sale items bought during the holidays returnable?
Yes, sale items are returnable under the holiday policy unless they are specifically marked “Final Sale.” The extended holiday deadline applies to reduced-price merchandise as well.
What if I lost my receipt for a holiday gift?
If you have the gift receipt, you’re fine. Without any receipt, the store may be able to look up the purchase if it was made under an account. Otherwise, you may receive the item’s current selling price as store credit, subject to manager approval.
Special Considerations and Exceptions
International Holiday Returns
If you shopped from outside the United States, the holiday return policy may differ.
- International customers often need to contact customer service to initiate a return.
- You might be responsible for return shipping costs and any customs duties.
- The extended holiday window may not apply, or may have different dates. Always review the policy on your country’s specific Anthropologie website.
Holiday Decor and Seasonal Items
Be mindful with holiday-specific decor bought on clearance after the holiday. If you buy a Christmas item on December 26th at a deep discount, it may be marked final sale. The extended return policy might not cover it if it’s a clearance finale sale item. Always check the item’s description and your cart before checking out.
Price Adjustments During the Holidays
Anthropologie’s price adjustment policy is separate from their return policy. If an item goes on sale shortly after you buy it during the holidays, you may request a price adjustment within 14 days of purchase, provided the item is still in stock. You cannot get a adjustment after you’ve returned the item.
Understanding the Anthropologie holiday return policy takes the stress out of post-holiday returns. The key takeaways are to note the extended January deadline, remember that final sale rules still apply, and keep your receipts and packaging. Whether you choose to return by mail or in person, you now have the knowledge to handle it efficiently. With this guide, you can focus on enjoying the season and the beautiful items you’ve chosen.