Finding the perfect pair of leggings or a comfortable workout set is a great feeling, but what happens when the fit isn’t quite right or the color looks different in person? Knowing the return policy before you buy can make all the difference in your shopping experience. For activewear lovers who shop at Fabletics, getting familiar with their process ensures you can shop with confidence.
Whether you’re a VIP member or a one-time guest shopper, the fabletics return policy is designed to be straightforward, but it does have some important details you’ll want to know. From time limits to the condition of the items, a little knowledge goes a long way in making returns and exchanges a smooth process. Let’s walk through everything you need to know to handle your Fabletics returns with ease.
What is the Fabletics Return Window?
The most critical part of any return policy is the timeframe, and Fabletics is quite generous. You have 30 days from the date your order shipped to initiate a return. It’s important to note that this is from the shipping date, not the date you received the package. You can always find the shipping date in your order confirmation email or by logging into your Fabletics account online.
This 30-day window applies to both returns for a refund and exchanges. If you’re outside this period, Fabletics typically does not accept returns, so it’s best to act quickly if you’re unsure about an item. Keeping an eye on your email for that shipping notification can help you keep track of your personal deadline.
A Step-by-Step Guide to Returning Your Items
Returning an item to Fabletics is a process that can be completed entirely online. Here’s a simple breakdown of how to get started:
- Log In to Your Account: Head to the Fabletics website and sign in to your account. This is essential, as your purchase history is linked directly to your profile.
- Navigate to Your Orders: Find the “My Orders” or “Order History” section. Here, you’ll see a list of your recent purchases.
- Select the Item(s) to Return: Choose the specific items from your order that you wish to send back. You’ll be asked to provide a reason for the return, which helps Fabletics with their quality control.
- Print Your Return Label: Once you’ve completed the online return form, Fabletics will provide you with a prepaid return shipping label. You will need to print this label.
- Pack and Ship: Place the unworn, tagged items in their original packaging (or a suitable box), securely attach the return label, and drop the package off at a designated shipping location, like a UPS drop-off point.
Understanding Refunds and Store Credit
How you receive your money back depends on how you originally paid. If you made your purchase as a guest shopper or with a debit/credit card, your refund will typically be processed back to your original payment method. Please note that it can take a few business days for the refund to appear on your statement after Fabletics receives and processes your return.
For VIP members who used their member credits or a discount, the refund is usually issued as store credit to your Fabletics account. This credit is available for immediate use on your next purchase and does not expire. While getting store credit instead of a cash refund might seem limiting, it’s a great way to try a different size or style you might love even more.
Tips for a Smooth Fabletics Return Experience
A hassle-free return starts before you even seal the box. Following a few simple tips can ensure your return is processed quickly and without any issues.
First and foremost, items must be in their original, unworn condition with all tags attached. This is a non-negotiable part of the policy. Trying on clothes in front of a mirror is fine, but any signs of wear, washing, or removed tags will likely result in your return being denied.
Also, remember to include the original packing slip with your return. While the prepaid label is the most important part, the packing slip helps warehouse staff identify and process your return much faster. Using the original Fabletics packaging is also a good idea, but any sturdy box will do as long as the items are protected during transit.
What About Final Sale Items?
Like many retailers, Fabletics has a selection of items marked as “Final Sale.” These are often deeply discounted pieces from past collections or special promotions. It is crucial to be aware that all final sale items are non-returnable and non-refundable.
When you’re shopping, keep an eye out for this designation on the product page. Because you won’t be able to return these items, it’s a good idea to be very confident in your size and style choice before clicking “add to cart” on a final sale product.
Key Takeaways for Your Next Fabletics Order
Navigating the Fabletics return policy is simple once you know the key points. You have a 30-day window from the ship date to send back unworn, tagged items. The return process is managed online through your account, and your refund method depends on your payment type, with VIP members often receiving store credit. Always double-check for final sale items, as these are exempt from returns.
By keeping these guidelines in mind, you can shop the latest activewear collections with peace of mind, knowing that you’re prepared if something doesn’t work out. Happy shopping!