Need to return something to Target? Understanding the Target Furniture Return Policy is the first step to a smooth process. This guide breaks down everything you need to know, from time limits to special rules for large items.
We’ll cover the standard return window, how to initiate a return, and what to expect with assembly and pickup. You’ll also learn about exceptions and get tips to make your return as easy as possible. Let’s get started.
Target Furniture Return Policy
The core Target Furniture Return Policy gives you a generous 90 days to return most furniture items. You’ll need your receipt or an alternative proof of purchase. This policy applies to items bought in-store or online at Target.com.
It’s important to note that some items have different rules. Always check your receipt or the product details online for any specific mentions. The item should generally be in new condition and in its original packaging for the best outcome.
Standard Return Timeframe: 90 Days
For most furniture, you have 90 days from the date of purchase to make a return. This is a key detail that gives you plenty of time to decide if a piece works in your space.
- Keep your receipt safe. It’s the fastest way to process your return.
- The 90-day clock starts on the day your order ships or the day you buy it in the store.
- Holiday purchases sometimes have extended return windows, which we’ll cover later.
Required Condition for Returns
To ensure a successful return, furniture should be in its original, saleable condition. This means:
- All parts, pieces, and hardware are present and undamaged.
- The item is unassembled, if possible. If you’ve assembled it, you may need to disassemble it for return.
- The original packaging is helpful, especially for larger items, but not always strictly required.
- Any tags or labels should still be attached.
Proof of Purchase Options
You have a few ways to prove you bought the item at Target:
- The Original Receipt: This is the best and fastest option.
- Your Target.com Order History: You can pull up the order on your phone in the Target app or website.
- The Credit/Debit Card Used: Target can often look up the purchase with the card.
- A Target Gift Receipt: This works but may affect your refund method.
If you have no proof of purchase, Target may offer store credit at the item’s lowest recent selling price. It’s not gauranteed, however.
Refund Methods
How you get your money back depends on how you paid and how you return the item.
- Original Payment: Returns to your credit/debit card or Target RedCard are typical. This can take a few business days to process.
- Cash: For in-store returns under a certain amount with a receipt, cash may be an option.
- Target GiftCard: If you used a gift card, lost your receipt, or have a gift receipt, your refund will usually go to a new Target eGiftCard.
- Exchange: You can directly exchange an item for another in-store, paying any price difference.
How to Return Furniture to Target
The process varies if your furniture is small or large. Here are your main options.
In-Store Returns for Smaller Items
For items like lamps, small side tables, chairs, or decor that can fit in your car, in-store return is straightforward.
- Gather the item, all parts, and your proof of purchase.
- Bring everything to the Guest Services desk at your local Target store.
- A team member will inspect the item and process your refund or exchange.
Online Return Process
For items shipped to you, you can start the return online even for larger pieces.
- Go to “Your Account” on Target.com and find “Your Orders.”
- Select the furniture item you want to return.
- Follow the prompts to choose a return reason and method (mail back or schedule pickup).
- Print the provided return label and instructions.
Scheduling a Large Item Pickup
This is a key service for big furniture like sofas, beds, or dressers. Target can arrange for a carrier to pick it up from your home, often for a fee.
- You must start the process online through your order page.
- A pickup fee is common for large furniture and is deducted from your refund total.
- You will need to have the item disassembled, if possible, and ready at your front door or garage.
- The carrier will contact you to schedule a pickup window.
Special Rules and Exceptions
Not all furniture follows the standard 90-day rule. Pay close attention to these categories.
Target’s Own Furniture Brands
Target’s exclusive brands like Project 62, Threshold, and Opalhouse follow the standard 90-day policy. This consistency makes it easier if you’re decorating with multiple pieces from their collections.
Marketplace Items from Third-Party Sellers
This is a major exception. Furniture sold by third-party vendors on Target.com has its own return policy, set by the seller.
- Always check the “Shipping & Returns” section on the product page before buying.
- These policies can be shorter (like 30 days) and may have different condition requirements.
- You usually initiate returns for these items through your Target.com account, but the rules are the seller’s.
Assembled vs. Unassembled Furniture
If you’ve already put the furniture together, you can usually still return it. However, you are typically responsible for disassembling it for return pickup or transport. The item must not be damaged from assembly or use. Any scratches or marks could result in a restocking fee or a denied return.
Holiday Season Extension
Purchases made between November and December often have an extended return deadline, usually until late January. The exact date changes each year, so check Target’s official holiday policy. This applies to furniture bought during this period, giving you extra time for post-holiday decisions.
Fees and Deductions to Know About
While many returns are free, some situations involve fees.
Large Item Pickup Fee
As mentioned, scheduling a pickup for a large furniture item usually incurs a fee. This can range from around $70 to $150 or more, depending on the item’s size and your location. The exact amount will be clearly shown before you confirm the return pickup. This fee is subtracted from your refund total.
Restocking Fees
Target generally does not charge restocking fees for standard returns. However, if an item is returned damaged, missing parts, or in unsellable condition, a deduction may be applied to your refund to account for the loss in value. In severe cases, the return may be refused entirely.
Return Shipping Costs
For smaller furniture items returned by mail, you might be responsible for return shipping costs unless the return is due to a Target error (like a wrong item shipped). The online return process will tell you if a shipping charge will apply before you finalize the return.
Tips for a Smooth Furniture Return
A little preparation makes the process much easier.
Keep All Packaging
If you have space, keep the original boxes and packaging for at least the return window. This is especially crucial for items with many small parts or fragile components. It protects the item and makes repacking simpler.
Take Photos When You Unbox
When you first open your furniture, take pictures. This documents the original condition and parts included. If there’s any damage upon arrival, photograph it immediately. This provides evidence if there’s a dispute later.
Start the Return Process Early
Don’t wait until day 89. Initiate the return as soon as you know the item won’t work. This gives you plenty of time to deal with scheduling pickups or transporting the item and avoids accidentally missing the deadline.
Understand the Pickup Process
For large item pickups, be prepared to be home during the scheduled window. Have the item disassembled and easily accessible. The drivers typically will not enter your home or go up/down flights of stairs, so plan to have it in a garage or right inside the front door.
What If You Miss the Return Window?
If the 90 days (or other applicable period) has passed, your options are limited but worth exploring.
- Contact Guest Services: Explain your situation politely. In some cases, they may make a one-time exception, but this is not guaranteed.
- Consider an Exchange: Sometimes, an exchange for a different item is more feasible than a refund after the window closes.
- Check for Warranty: Some furniture may have a manufacturer’s warranty that covers defects. This is separate from the return policy.
- Sell or Donate: As a last resort, you can sell the item online or donate it for a potential tax deduction.
Frequently Asked Questions (FAQ)
Can I return assembled furniture to Target?
Yes, but you are usually responsible for disassembling it before return. The item must be in like-new condition without damage from assembly or use.
What is Target’s return policy on furniture without a receipt?
Without a receipt, you may receive store credit for the item’s lowest recent selling price. You’ll need a valid government ID, and there are limits on no-receipt returns. It’s always best to have your receipt or digital proof.
How long do you have to return furniture at Target?
For most Target furniture, you have 90 days from the purchase date. Always double-check your receipt and be aware of exceptions for third-party sellers and holiday extensions.
Does Target charge for furniture pickup returns?
Yes, scheduling a pickup for large furniture items typically involves a fee that is deducted from your refund. The fee amount varies by item and location.
Can I return Target furniture bought online to a store?
Yes, for most items. You can bring smaller online furniture purchases to any Target store with your order confirmation or receipt. For very large items, you may need to schedule a pickup instead.
What items cannot be returned to Target?
Some non-furniture items have strict rules, like opened DVDs or certain electronics. For furniture, the main hurdle is condition and the 90-day window. Third-party seller furniture must adhere to its specific policy, which could be more restrictive.
How are refunds processed for Target furniture returns?
Refunds are typically issued to your original payment method. For card payments, it can take 3-10 business days to appear. Returns with a gift receipt or without a receipt usually get a Target GiftCard.
Returning furniture doesn’t have to be a headache. By knowing the 90-day window, keeping your proof of purchase, and understanding the pickup process for large items, you can handle your return with confidence. Always check product details for third-party seller exceptions and when in doubt, start the process online or visit your local Target Guest Services for help. With this guide, you’re equipped to navigate the Target Furniture Return Policy smoothly.